Shop Policies

 

Payment

PayPal, Apple Pay, and all major credit cards are accepted when ordering through ivyandautumn.com.

Orders

All patterns available for purchase at ivyandautumn.com are digital (PDF) files only, and not available in physical form. You will receive an email with a unique download link separate from your order confirmation. Please note, once you click the file download link in the email, you have 24 hours to download the file(s) before the link expires. If you have any problems with your order or are unable to download your file(s), please contact us at hello@ivyandautumn.com.

Returns

All sales are final. Please note, due to the nature of digital downloads, returns are not accepted once the order has been placed. Your satisfaction is extremely important to us, so if do you have any problems with your order or need pattern support, please contact us at hello@ivyandautumn.com. Thank you for your understanding!